Phoenix24 is recorded on the SARFund database as a reported clone-of-a-real-exchange front. The case is currently in under forensic review and has been assigned for coordination with the recovery counsel handling this matter.

Common across the case file: operators used unregulated celebrity endorsements and promised guaranteed returns. These behaviours, combined with demanded “tax” or “verification” fees before withdrawal, are the basis on which SARFund classified the platform as a verified scam broker.

Public chatter on TrustPilot complaints, Facebook group reports and Quora question threads shows the same recurring complaint structure: deposits go in, dashboard “earnings” appear, withdrawal requests trigger fee demands, and contact eventually goes silent.

Filing a claim

Submit your evidence through the SARFund claim form. You will receive a case reference within minutes, and your submission will be cross-checked against the existing case file within 48 hours. Once verified, you are connected privately with the recovery partner working this matter.

Why details on this case stay redacted

The Recovery Partner field, victim count, and traced-wallet figures are masked on the public registry. This is deliberate: publishing partner identities or live victim counts compromises tracing operations and tips off counterparties. Verified claimants receive the partner contact privately after submitting evidence.

Suspect you were affected by Phoenix24? Submit your claim evidence and SARFund will route it to the partner working this case. No upfront fees, no obligation, no recovery guarantee — just verification and coordination.

SARFund does not guarantee recovery. All recovery actions are conducted by independent partners. Submission is free. SARFund is an intermediary case registry, not a recovery firm.